About Us / FAQ

Q1: Are you a factory or trading company?

A1: We are a factory. We specialized in the production of bar stools, office chairs, racing chair, etc.

Q2: Do you offer OEM or ODM service?

A2: Warm welcome of OEM &ODM. Also we can yield orders according to customers requirements, and provide relevant certifications and test reports to you.

Q3: Do you provide after-sale service?

A3: Yes, we do. If it appear any quality complaints and claims, we will establish of product information feedback system, establish service files, responsible for the quality, deal with our client.

Q4: Can you send me a sample for free so that I can feel the quality?

A4: Yes. Please feel free to contact with our salesman to know more. Usually 7days the sample will be ready.

Q5: How does your factory do regarding quality control?

A5: Quality is priority. All our products would be strictly tested before we delivery them.

Like load bearing structure, functional load, front stop position, swivel test, seat cushion durability test, backrest strength test, backrest durability test, upholstery raw material/ strength durability &color fastness test, etc.

Q6: Can I mix items in one container?

A6: Yes, we accept mix container.

Q7: What is your payment term?

A7: T/T, Western Union, MoneyGram, and Paypal. This is negotiable.

Q8: What is the shipping method?

A8: It could be shipped by sea, by air or by express (EMS, UPS, DHL, TNT, FEDEX and ect).

Please confirm with us before placing orders.

Q9: How can I get the price?

A9: Please don't hesitate to Send Inquiry to us, we usually quote within 2 hours after we get your inquiry.

Q10: What are your terms of delivery?

A10: FOB, EXW, CIF, DDP, etc.